Solutions

Thirteen products, one connected health system.

Claims switching, risk management, financing, compliance, payments and identity. Each stands on its own, and each is stronger connected to the same rail.

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Products in market, deployable independently or together.

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01Real-Time Claims Switching

The digital backbone of healthcare transactions.

A claims switching platform that allows medical service providers to send real-time electronic claims to medical funders, using a biometric fingerprint reader for member verification and claims signing in real time.

Live at national scale since 2013
3,000+ healthcare providers connected
18+ funders on one network
1.5 million beneficiaries reachable

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02Health Risk Management

Smarter claims decisions begin before payment.

An end-to-end solution rooted in Value-Based Care, designed to ensure clinically appropriate, financially sustainable and high-quality healthcare outcomes. It supports healthcare funders and scheme administrators by aligning care delivery with outcomes, efficiency and affordability.

Claims evaluated before payment, not after
Reference pricing and tariff validation
Clinical and utilisation rules applied in real time
First-year savings of 8% to 15% are typical

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03Member Mobile App

Healthcare in every member's pocket.

The MyHealth263 app provides convenient access to healthcare services, enabling users to find providers, book appointments, manage medical aid memberships and beneficiaries, make payments, and access digital healthcare financial services.

Wellness and fitness tracking
Provider search and appointment booking
A digital membership card for the whole family
Claims visible against benefits as they happen

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Also on the platform

Financing, compliance, payments and identity.

Ten further solutions, each deployable on its own or alongside the switch.

Growth Factor

Healthcare Financing

A healthcare financing partner for health service providers, providing funding for equipment, stock and operational needs. Through claims factoring it also offers upfront settlement of approved claims, improving cash flow and supporting sustainable practice growth.

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MedBooks

Accounting and HR for Healthcare

A lightweight HR and accounting platform designed for small to medium healthcare practices. Its intuitive dashboard provides clear visibility into finances, staff costs, revenues, claims, cash and payroll. Integrated with NH263's healthcare switching platform, it reduces administrative complexity so providers can focus on delivering care.

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DPO-as-a-Service

Data Protection Compliance

The NH263 Data Protection Officer service is a specialised compliance and governance offering designed to help healthcare institutions, medical providers and health funders navigate data privacy regulations, such as Zimbabwe's Cyber and Data Protection Act under POTRAZ.

PayCare

Healthcare Digital Wallet

Allows individuals, diaspora members and medical aid members to pay for healthcare services and shortfalls seamlessly, ensuring convenience, security and affordability.

Pay263

Billing and Payments

A payment platform for monthly claims switching payments, offering automatic activation and real-time payment amount visibility for all NH263 connected health service providers.

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Software Development

Custom Software Development

NH263 designs and engineers scalable digital platforms and mobile applications for enterprises, governments and institutions. Our capabilities span custom enterprise software, mobile app development, process automation and cross-platform system integration across healthcare, finance and agriculture.

Biometric Solutions

Identity and Verification

Advanced fingerprint, facial recognition and palm-based identity solutions designed to strengthen security, verification and fraud prevention across multiple industries.

Analytics

Healthcare Intelligence

A healthcare intelligence solution that transforms claims data into actionable insights. It provides medical aid companies with real-time visibility into costs, trends, utilisation and performance, enabling better cost management, informed decision-making and improved member outcomes.

BPO

Contact Centre and Support

NH263 BPO is a flexible, AI-powered outsourcing solution that provides contact centre operations, customer support and specialised business process services. It helps organisations reduce operational workload, scale support when needed, and deliver efficient, consistent customer experiences.

PMS263

Practice Management

A digital practice management system that enables healthcare providers to manage daily operations electronically, from patient records and appointments to billing and claims, for seamless, paperless practice management.

One platform

Deployed together, they compound.

Biometric identity makes every claim trustworthy. Trustworthy claims settle in real time. Real-time settlement gives providers the confidence to treat, and members the confidence to seek care. Each product is useful alone. Together they change the economics of the system.

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